Question 1

Can I redeem my points right away if I have enough points to use?

Accepted Answer

Yes! Once you’ve earned enough points, you can redeem them instantly toward eligible items.

Question 2

How do I check my balance?

Accepted Answer

Just log into the PIZZANISTA! App to see your current point balance, rewards, and available offers.

Question 3

How many points do I earn per $1 spent?

Accepted Answer

You earn 10% back for every $1 spent, e.g., spend $50 and earn $5 towards a future item/purchase.

Question 4

Do my points ever expire?

Accepted Answer

Yes — points expire 12 months from the time they were earned. Keep earning (and eating!) to stay active.

Question 5

Can I transfer or share points with someone else?

Accepted Answer

No — points are non-transferable and tied to your PIZZANISTA! account.

Question 6

Do I need to download the app to earn rewards?

Accepted Answer

Yes — the PIZZANISTA! App is the easiest way to track, earn, and redeem points, plus you’ll get exclusive member-only perks and early access to limited drops.

Question 7

Can I earn points when I use a gift card?

Accepted Answer

Yes! Points are earned when you redeem a gift card, not when you buy one.

Question 8

Will I still get special deals and event notifications like I did via email?

Accepted Answer

Yep! Members get early access to new merch, pop-ups, and collabs — make sure your push notifications are turned on.

Question 9

What happens to my existing Toast loyalty points?

Accepted Answer

Don’t sweat your existing reward points; they roll over! You’ll see them in your available balance after downloading the new app.

Question 10

Can I earn points on delivery orders?

Accepted Answer

Yes, as long as you order through the PIZZANISTA! App or website while logged into your account. Orders placed through third-party platforms (e.g., DoorDash, Uber Eats, or Postmates, etc.) do not earn points.

Rewards FAQ

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